763 Reviews Found
Confirmed Service Customer
Dave in service is excellent! Always very welcoming and really goes the extra mile to meet all of your needs! Give him a raise!
Coleen A.
MOON TOWNSHIP
Business Response
Hi Coleen, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
Was this review helpful?
Business Response
Hi Louis, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Business Response
Hello Jody, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
Was this review helpful?
Confirmed Service Customer
Service is always great and my needs are taken care of.
William C.
MOON TWP CORAOPOLIS
Business Response
Hi William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northstar Chevrolet, INC. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Service Customer
We always have an excellent experience at our dealership which is North Star Chevrolet in Moon Township the employees in the service department are always friendly and very helpful especially my son Francis Timpani Jr and also Dave the service advisor
Ann M.
PITTSBURGH
Business Response
Ann Rose Moore, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Was this review helpful?
Confirmed Sales Customer
My salesman Kevin was great to work with and the finance transaction was very smooth
Kristi V.
MC KEES ROCKS
Business Response
Kristi Vitale, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
It was a great experience! It was probably the least stressful vehicle buying experience I've ever had. I was able to test drive the car I was interested in, obtain easy financing, and drive away in about 2 hours. I was offered a more than fair amount for my trade-in. I would definitely recommend this dealership and salesman.
Gina J.
VALENCIA
Business Response
Hi Gina, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Came in without an appointment for a sudden issue. Ken, the service manager was a very calming influence. He explained they were booked that day but he would arrange a loaner vehicle for me. However due to a no-show customer my vehicle was repaired that day. As always I received top notch service at North Star
Mary P.
IMPERIAL
Business Response
Hi Mary, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Hi Michael! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Northstar Chevrolet, INC.
Was this review helpful?
Confirmed Service Customer
I wish we got email updates instead of having to call to see what was happening.
Daniel E.
MIDWAY
Business Response
Hi Daniel, thank you so much for the review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
The gentleman that waited on me was very nice ... I didn't have to wait to long either.
Amy C.
MIDLAND
Business Response
Hello Amy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!
Was this review helpful?
Confirmed Sales Customer
Northstar Chevrolet is the best!!!! Gene Brookins and the entire sales team made the whole process easy!!!
David S.
CANONSBURG
Business Response
Hello David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northstar Chevrolet, INC. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Found the issue with a warranty problem and fixed it after another dealership couldn’t. Gave me a courtesy vehicle as well which was very helpful. Friendly and helpful staff. I really like dealing with the employees of North Star. They are very helpful and pleasant.
Jamie B.
PITTSBURGH
Business Response
Hi Jamie, we want all our clients to have a comfortable and stress-free experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
Was this review helpful?
Confirmed Sales Customer
I had William Frohlich as a salesman. He was very knowledgeable of the car, wasn't pushy and did a fantastic job. I purchased a C8 Corvette and am very pleased with the experience.
Daniel K.
MC KEES ROCKS
Business Response
Hi Daniel, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
Dave Ging was great. Easy to work with. Would recommend him as a sales man.
Joseph P.
PITTSBURGH
Business Response
Hi Joseph, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for leaving us this response!
Was this review helpful?
Business Response
Hello Richard, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
My husband of 53 years, recently passed away. I needed to have my car inspected. I had never done this before and unexpectedly became emotionally upset when I tried to talk to Ken about what I needed. He was VERY kind and talked me thru the whole process. I am thankful to have had Ken there to get me thru this inspection. Thank you to North Star and to Ken. I was able to accomplish one more item that I had to do these past several weeks.
Mary C.
MCKEES ROCKS
Business Response
Mary Ann Coultas, thanks again for taking the time to leave us this information about your recent visit. If you're ever in need of more help, please let us know!
Was this review helpful?
Business Response
Hi William, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
Was this review helpful?
Confirmed Service Customer
My service tech left me wai T I My service tech, Mr Pitman, was busy selling tires 2 customer on the phone.. Even though my car was finished and parked outside, I waited almost 2 1/2 hours…not cool!
Jacqueline S.
CORAOPOLIS
Business Response
Hello Jacqueline, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Northstar Chevrolet, INC. (412) 264-3325
Was this review helpful?
Business Response
Hi Catherine, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!