763 Reviews Found
Confirmed Service Customer
C.J. and Andrew were very helpful in guiding me through the body repair work needed on my Trailblazer. I appreciate their professionalism. My car looks perfect!
Christine C.
IMPERIAL
Business Response
Hello Christine, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Dave, service rep, greeted me at my car, asked what was needed , kept me informed about progress on my car, explained what needed to be done and greeted me when car was finished.
Marianne M.
PITTSBURGH
Business Response
Hi Marianne, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I had my wife bring the car up for the oil change. She told the serviceman the tires did not need rotated because I already did it in the winter for the snow. this morning in the garage I found the lug nut covers on my garage floor (2) and check the tires and the covers are half on and half off. I know this is cosmetic but I only have 15, 000 on this car and I am going to buy it out of my lease. The last time I had my oil changed in the GMC I had to bring it back because it was leaking oil. Then I hit a deer and my wife talked me into letting North Star have the $15,000 repair. My GMC also had a problem with the transmission and I paid you $3500 dollars because I thought I had a warranty for the length of the loan when I purchased the car from you????? So again I got screwed. and now you lost my lug nut covers. I will be addressing this with service as soon as I can get back to the garage.
William J.
SOUTH HEIGHTS
Business Response
Hi William, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (412) 264-3325 to discuss this further.
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Confirmed Sales Customer
I found the car I wanted and it worked out fine.
Sharon E.
ALIQUIPPA
Business Response
Sharon Egenlauf, thanks again for taking the time to leave us this information about your recent visit. We hope you have a great day!
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Confirmed Service Customer
Excellent service and attention provided by the staff.
Rene P.
CORAOPOLIS
Business Response
Hi Rene, we are so happy to read such a great review about Northstar Chevrolet, INC.! We're looking forward to your next visit with us!
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Confirmed Service Customer
The repairs were made very professionally done. I am pleased with the outcome. I do believe the headlights need to be readjusted. I cannot see quite as well as I could before they were replaced.
Mary S.
ALIQUIPPA
Business Response
Hi Mary, your satisfaction is our top priority. Thank you again for leaving us this response!
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Confirmed Service Customer
Great experience. Great customer service, friendly employees
Suellen D.
ALIQUIPPA
Business Response
Hi Suellen, we are so pleased you enjoyed your visit to Northstar Chevrolet, INC.! Until the next time we meet, take care!
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Business Response
Hello Zachary, we're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Every one was real nice and took the time to explain everything
Dawn L.
CORAOPOLIS
Business Response
Hello Dawn, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Diesel technician made up the fact there was gasoline mixed with the diesel fuel without any evidence. There was no gasoline contamination with the fuel. Unnecessary work was done to the vehicle when all they had to do was replace the fuel module which is what I told them when I brought it in. Then the service advisor, Frank was very rude and didn’t communicate the vehicles status.
J T.
BEAVER
Business Response
J Tolbert, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 264-3325 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
They are the best dealership I ever worked with
Joseph T.
HOMER CITY
Business Response
Joseph Tamburrino, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Inspection and emissions on my 2015 Cadillac as well as an oil change. Can’t say enough about the ease and satisfaction with it.
Richard D.
SOUTH PARK
Business Response
Hi Richard, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
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Confirmed Service Customer
The general manager is awesome Peppi the sales agent is great
Douglas H.
OAKDALE
Business Response
Hi Douglas, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
We are very pleased with all you have done for us we will be back your guys and lady's do a great jode to get people in new or used vehicles we thank you for all you done for us.
Kenneth W.
MONACA
Business Response
Kenneth Weigle, thank you for taking the time to leave a review for us at Northstar Chevrolet, INC. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Michael Welsh, thanks again for taking the time to leave us this information about your recent visit. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Friendly . Good info . Excellent help with financial issues . Good sales person . Second truck I bought off him
Charles D.
ALIQUIPPA
Business Response
Hi Charles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northstar Chevrolet, INC. We're looking forward to your next visit with us!
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Confirmed Service Customer
Jay and Joe were helpful and personable which made for an overall great experience during my car’s service.
Emma R.
ALEXANDRIA
Business Response
Hi Emma, we're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Peppie was very nice and helpful. He gave good suggestions and made the process very smooth.
Nitin R.
PITTSBURGH
Business Response
Hi Nitin, thanks for highlighting Peppie who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Everyone was very nice and everything went fast and smooth
Jacob W.
PITTSBURGH
Business Response
Hi Jacob, thank you so much for the positive review! If you're ever in need of more help, please let us know!
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Business Response
Hi Katherine! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!