764 Reviews Found
Confirmed Sales Customer
From start to finish, very professional and made sure all of our questions and concerns were taken care of.
Michael B.
BULGER
Business Response
Hi Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I had an appointment for May 18th to check the brakes on my car and I dropped it off first thing in the morning for a 10am appointment. They never even got to my car that day, I called to check on it around 2 since I hadn't heard anything. Then they sent the driver to pick me up since they weren't going to get to it before he had to go home. I was then rescheduled for May 31st. It was a complete waste of my time to drop it off the first day, my time and work is important to me, so the complete disregard for that was very disrespectful. I was not offered a discount or anything when I returned for wasting my time. It was also crazy that I had to wait that long for another appointment. When I picked up my car on the 31st, I was not provided any warranty information on the new brakes I purchased (I asked for it to be handwritten on my receipt so I have a record of it) and my car was blocked in my other vehicles. Overall my experience here was a chaotic mess.
Meghan M.
PITTSBURGH
Business Response
Hi Meghan, we regret to hear that you had this experience with us. Please reach out to us at (412) 264-3325 so we may assist you in moving forward towards a resolution.
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Confirmed Sales Customer
Kevin did a great job of explaining all the options of buying and leasing the vehicle.
David V.
BEAVER
Business Response
Hi David, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
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Business Response
Hi Kayla, thank you for your kind review; we are happy to pass along your comments to the team here at Northstar Chevrolet, INC.! We're looking forward to your next visit with us!
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Business Response
Hi Shannon, thank you so much for your high rating. We hope to see you soon!
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Business Response
Hello Gloria, we're glad to hear you enjoyed your visit. We hope to see you soon!
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Confirmed Service Customer
easy to schedule service, staff are friendly and pleasant
Christopher S.
CORAOPOLIS
Business Response
Hi Christopher, thank you so much for your positive comments about Northstar Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
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Business Response
Hi Julianne, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hey Roxanne, it is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Dave in Service is a fantastic rep there! He knows his business and is great with customers.
Robert B.
CORAOPOLIS
Business Response
Hello Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Oil change and tire rotation done fast and convenient.
Mark L.
MOON TOWNSHIP
Business Response
Hi Mark, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Thanks Jon! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
But they said previously that they would check my tire sensors on this date but didn't.
Charles Q.
MOON
Business Response
Hi Charles, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 264-3325 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hello Mario, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great service but seemed to be a long wait time for an oil change and tire rotation.
Jon F.
MOON TOWNSHIP
Business Response
Hello Jon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They took me right away and were Al set with my paper work. They also did the back seat anchor recall with no problem. Everyone was friendly and approachable.
Michael S.
PITTSBURGH
Business Response
Hi Michael, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Northstar Chevrolet, INC.
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Business Response
Hi Joseph, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Salesman Gene Brookins did a great good selling us our new Trailblazer. He explained all the accessories and features to us and made my daughter feel comfortable in her new car.
Timothy S.
MONROEVILLE
Business Response
Hi Timothy, thank you for taking the time to leave a review for us at Northstar Chevrolet, INC. We're happy we could meet your expectations! We look forward to your next visit! Take care!
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Business Response
Hi Erin, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!