Customer Reviews

engine light went out but same problem still pulls to right and left and ? scary driveing?

As I longingly sighed looking at the little white sticker on the top left of my windshield realizing I needed my oil changed in my car, I felt a sense of panic or some might say a feeling of burden. I���m a busy man as most people are, I thought to myself oh no this is going to be so difficult. I then soon remembered who services my car and I gasped a deep cool breathe of air and called Dave Konn. Not only was I greeted with his cool calm relaxing voice, almost like a walking sedative for my ears. He assured me it was a simple matter and wouldn���t take long for their world class technicians. I arrived a few days later and was met with a friendly hello from Mr. Konn, I felt very much more relaxed and at ease because I���ve been to some scary, dishonest service departments before and I knew this place was different. My Cadillac was finished so quick that the hot flavorful rich coffee I received from the lobby was still half full!!! Now that���s fast! I could go on for days about the amazing treatment my vehicle and myself were given but I���ll keep it short. Thank you to North Star Chevrolet! And Thank you Dave Konn!

It was positive. The manager was very helpful, responsive, and informative.

Friendly and put safety first with all the covid stuff going on

Making the appointment I had great customer service and dropping it off was easy.

Car was not as clean as when I dropped it off

It was a good visit.

I came in for a regular oil and filter change. The sticker on the window was not updated to show the new mileage for the next change. I asked that they try to fix a creak in the clutch (second service in a row) and it still creaks. They left all the plastic they covered the steering wheel, and seat wit hand the paper on the floor., so I had to throw it away when I got home. I asked them to run it through the wash when the service was done and they didn't. I was disappointed.

very cooperative, honest, and accomodating to my questions and concerns

Good experience

We had a great experience. Brent was great and very patient with us. We went on 2 separate occasions looking for what we wanted. He took us on several test drives, never got annoyed with my pickiness and ultimately ended up helping us get the perfect family traverse. We went looking at at 2019 Traverse and after presenting the numbers and incentives helped us to leave in a 2021 Traverse that will be an amazing asset to our family for many years to come! Thanks Brent and Northstar!

Mike Bobrowski and Brian and the rest of the team were wonderful. They were as excited as we were about our Corvette purchasing experience and they always made us feel important and welcome. They went above and beyond to make sure we were taken care of. They listened to us and did what they could to make the experience easy and unforgettable.

Just had the oil changed and the tires rotated everything went smoothly

Was very well treated fast service and very polite service agent

I started my buying process online and Lauren was very quick in responding to my inquiries. She was with another customer when I stopped in, and Jacob was available to assist. He was very knowledgable about the vehicle that I was looking at and covered everything with me during the buying process. Jacob even reached out to me the next day to see if I had any questions about my vehicle now that I had a chance to really spend some time driving it. Great customer service.

Everything went smooth and efficient with my oil change and

Gene was fantastic to work with! Laid back, no pressure, and when over the entire vehicle with me to acclimate me to all the bells and whistles!

Service representative was pleasant, honest, and prompt to tell us when our vehicle was ready.

Jim was accommodating and communicated well with us and the service experience was a pleasant one from A to Z!

THANK YOU DAVE