1303 Reviews Found
Confirmed Service Customer
Excellent experience with Dave in the service department. He’s very patient, informed, and professional!
Wendy M.
CORAOPOLIS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
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Confirmed Sales Customer
Our salesman, Gary Jamis kept in touch with us for months prior to our lease turn in date. We told him what vehicle we would be interested in and he called us and got the ball rolling. We purchased a 2021 Blazer and a very pleased with it. All in all things went very smooth. We’ll definitely be purchasing all of our future vehicles from Northstar Chevrolet !
Desiree R.
PITTSBURGH
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Larry did a great job understanding what was most important to me and tailored this experience to what I wanted. I was looking for a fast an efficient purchase experience and he accomplished exactly that
Richard S.
ALIQUIPPA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
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Confirmed Service Customer
You were thorough in taking care of all of my concerns. Your technicial Justin did a good job of listening to my observations, and doing his best to track down my problems. He ordered the part that i need for a future visit.
Thomas W.
SEWICKLEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
This was an exceptional experience. Professionalism, product knowledge, courteous staff. Best car buying experience we have ever had.
Joseph I.
HUBBARD
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Jeff Saunders, our salesman, was fantastic! He is a super nice guy! However, when we were speaking with the financial advisor while purchasing our vehicle, we were pushed into using GM financial (I requested that we use our credit union) and the he tried to lock us in at a much higher interest rate. When I mentioned that I could get a better rate at my credit union, he suddenly dropped it from 6.99% to 4.99%. Also, communication could be better. I don’t have any payment information, although I requested it. The guys in the service shop were very nice and communicated well. The financial department can do better.
Kevin S.
CORAOPOLIS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very satisfied with the professionalism and the efficiency within the vehicle purchase process!
Brian B.
MERCER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northstar Chevrolet, INC. and we hope to see you again soon! Until the next time we meet, take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Had Oil and Filter changed-on October 11th 2021 on my Trailblazer cost was $74.00 and some change, received coupon on October 13th 2021 called to see if they would honor it for $39.95 told me I was to late they could not go back, not happy.
Charles K.
AMBRIDGE
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 264-3325 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Dave got my truck in and the new tires on and me back on the road in no time at all. Ed in Parts helped me navigate thru a variety of tires to make sure I had the right ones. The truck rides smoother than ever ! Thank you!!!
Richard R.
BETHEL PARK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
very much pleased, service advisor Corey Mason very courteous
Richard R.
IMPERIAL
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Brought my vehicle to the service department with a noise in the rear suspension and also showed it to the service writer. After approximately an hour waiting was told my truck is ready please see the cashier. Bill was $71.00 I asked to talk to the service writer, he told me everything is good and said yes there is a noise, we don't know what it is but it could be the undercoating, it could be the air bags that were installed but they didn't know what it was and that's all they could do. My question is if I take my vehicle in for a specific problem and am told yes you have a problem we don't know what it is but pay the cashier the $71.00 for our time. I am sure I will not go back to this dealership for anything and will definitely not recommend them to anyone.
Robert B.
CLINTON
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (412) 264-3325. We look forward to hearing from you.
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Business Response
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
First time to the service department; it was a good experience. Young man who waited on me and the cashier were both very nice, polite and represented your dealership well.
Kimberly K.
BELMONT
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Awsome, timely, friendly service, will definitely return
David H.
MOON TWP
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!