There was a clicking/knocking sound that came from when you turned sharply left. I was told after they could not hear the noise and as soon as I left the parking lot I heard it again. I am doubting it was even tested. Now I have to make another appointment and figure out how to fit it in with work and my children's activities to have the same problem looked at again. I am not pleased. The oil change was fine as one would expect.
I walked in the dealership looking for a 3/4 ton pick up truck I met Gary jamas and he was the most polite gentleman that I've talked to in many dealerships and handled exactly what I was looking for to AT he offered used did not have what I wanted showed me what I wanted in new and it was the most fantastic experience I've ever seen a nice long test drive a nice long friendly chat about what's available what's not available on the truck and it was just a great experience yes I would recommend the dealership the salesman and many other people in the dealership to all my friends with out a doubt thank you
I have always had a nice experience with the service team, in particular Dave. Very honest, understanding. He doesn't try to sell you on things that are not needed or extraneous. I recently leased a new vehicle with Frank, with the assistance of Tanner. Pleasant experience - I did not intend to lease or buy a new vehicle, but they brought the options to the table for me while I waited on my previous vehicle to be serviced and I opted to lease when I heard the potential things wrong with my 2012 GMC Terrain. We will see how I feel about the lease in the long run, but so far so good. Nice to be in a new, safe vehicle.
My family have purchased or leased six cars from North Star. My wife & I leased three Equinox , my daughter two Traverse, and my granddaughter a used Kia optima. Gary Jamis was the consultant for all of them. I recommend Gary and North Star to all my friends and relatives, and anyone else that will listen. Thank you Gary for making our visits to North Star a very pleasant experience .