1333 Reviews Found
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
Was this review helpful?
Confirmed Service Customer
State inspection & emissions was done with a minimal waiting time.
Karen H.
PITTSBURGH
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
Was this review helpful?
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Dave Konn is a great asset for this organization. Good service brings the customer back.
Robert S.
PITTSBURGH
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
My Service Rep, Dave, was great! He was very helpful, professional & treated me as a valued customer.
John W.
BURGETTSTOWN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northstar Chevrolet, INC.!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
The service personnel are courteous and professional. Always
Ronald K.
MC KEES ROCKS
Business Response
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Did not go over details of vehicle and still have system issues
Quincy N.
MC KEES ROCKS
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 264-3325 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
I���d like to get in touch with a service manager.
Austin M.
ALIQUIPPA
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (412) 264-3325. We look forward to hearing from you.
Was this review helpful?
Confirmed Sales Customer
Me and my we're very satisfied with the right car choice, with the help of our sales representative we understand all functions of the car. Purchasing the car was made very easy and in good time. Thank you much for your help and choosing a car.
Greg M.
PALMYRA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
March 9th I Took delivery of my 2021 C8. First and Foremost "Love my Car - technology and design features are off the chart" After 4 months of driving suddenly the left door / fender gap was misaligned causing a rubbing sound opening and closing the door. I took it to the service dept to demonstrate the problem where Gene Brookins and the service dept treated it as High Priority. They couldn't have more caring and attentive to me as they resolved the problem. Its Customer Service like this, that keeps me coming back to North Star Chevrolet.��������
Daniel M.
MC DONALD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
Great dealership, never had a complaint and even had my car washed there and it looked better than an outside carwash. salesmen do a great of working with you to get you a good deal on a new or used vehicle. I like the staff there, they're a friendly group .
William D.
CARNEGIE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Great service, quick turnaround time, and very accommodating! Shout out to Dave for being so great!
Samantha S.
CRESENT
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
I am generally happy with North Star, but this time I had a complimentary battery check done & was told it was fine. This morning, after driving for 2 hours (highway), I was in Ohio, far from any service. Upon departure, when trying to start the car, twice, it just clicked. It did start on the 3rd try. Now I'm concerned & wondering what the battery check had to do with this. Secondly, the inspection report (in tiny print at the bottom of the page) says "RR bonded brake at 4, near minimum of 2/32. Change soon." It would have been nice to have that called to my attention before I left North Star. Good thing I actually read the report. Also, for the brakes, two boxes are empty & I don't know what that means.
Marcella L.
CORAOPOLIS
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (412) 264-3325 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
Quick to get parts needed. Friendly service. Shuttle driver was very nice and that device was much appreciated.
Phyllis L.
MC KEES ROCKS
Business Response
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Excellent fast service and representative made sure I got the proper discounts that had been mailed to me by the dealership. Thanks again!
Michael C.
NEW BRIGHTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
From start to finish, my experience was excellent. Everyone was very friendly and attentive during my service appointment. The service they provided was quick. The staff was very friendly and kind to their customers (including the other customers that I watch them engage with). My husband is in the market for another vehicle and there���s no doubt we would come to this dealership to purchase our next vehicle.
Brittney S.
CORAOPOLIS
Business Response
Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!