768 Reviews Found
Confirmed Service Customer
Had my truck towed to Northstar with an over heating problem, unfortunately it was right befor the holiday so it delayed the repair which was not a problem, but did end up getting my truck repaired a day earlier than expected. Dave in service was great helped me in retrieving mygmrewards to pay for my repairs was friendly and also added a coupon to reduce cost of repair which was unexpected.
Raymond G.
ALIQUIPPA
Business Response
Hi Raymond, your satisfaction is important to us, so we want to sincerely thank you for choosing Northstar Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi Scott, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Dave konk is an awesome service advisor. I’m happy with my car and the work that was done.
William T.
PITTSBURGH
Business Response
Hi William, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
You misplaced my registration/insurance information and it left your dealership in another vehicle. I have yet to receive it after I was told it would be mailed to me. Those documents contain personal information. I was told it was left in a managers car but the fact is it happened and I care not who they went to. One of my new tires has a slow leak and I am asked to wait 10 days for an appointment to fix your errors. The rims look terrible. I received close to a thousand dollar bill and my truck was returned dirtier then I left it. All the stuff you must use to mount the rims was left on the rims. That is a terrible common practice if that is the case. I was asked if I could make it by 4 since that is when they close or they could try to make a plan B. I dropped it off the night before and left it the entire day. I was informed I needed tires 9:30am but it took all day to mount tires? I did not recieve a call it was complete until 3:45pm. Lack of quality, detail, care, and responsibility on your part is what I have experienced. I would like these matters resolved quickly. I should not need to make an appointment and be inconvenienced further when it is your fault in the first place.
Robert W.
ALIQUIPPA
Business Response
Hi Robert, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (412) 264-3325 so we can make your experience a positive one.
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Business Response
Hi Janice, thank you for your kind review; we are happy to pass along your comments to the team here at Northstar Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
North Star is a well organized and very clean.
William C.
PITTSBURGH
Business Response
Hello William, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!
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Confirmed Sales Customer
Ordered a 2023 Colorado. Came in in less than 2 months. Looks great
Jeffrey H.
MC KEES ROCKS
Business Response
Jeffrey Herrman, thanks again for taking the time to leave us this information about your recent visit. We are here for you and all your automotive needs. See you next time!
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Confirmed Service Customer
Always friendly and professional. I feel my vehicle is safe after visit. I trust the mechanic to do the best work.
Joan J.
RUSSELLTON
Business Response
Hi Joan, thank you for your kind review; we are happy to pass along your comments to the team here at Northstar Chevrolet, INC.! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing Northstar Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
We were greeted by Dan right at the front door. Painless but not so quick experience. We had to wait a while for the car to be detailed which was a bit of an inconvenience as there wasn’t really anyone else at the dealership buying cars.
William G.
FREEDOM
Business Response
Hi William! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Northstar Chevrolet, INC.
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Confirmed Service Customer
This appt was very convenient. I had an evening drop off and my vehicle was done early the next morning.
Michelle R.
PITTSBURGH
Business Response
Hi Michelle, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Buying a car is kinda like a prostate exam...it's a terrible experience that hopefully doesn't bring about worst consequences. I need a new vehicle you rake me over the coals and give me as little on my trade as possible while not budging on price. Then you insult my stellar credit score with 8.1% financing...are you mad? 6% and up for stellar credit is par for the course. Now I have to refinance that loan. So in short, buying a vehicle sucks and you and your dealership don't ease the pain.
Nicolas L.
ALLISON PARK
Business Response
Hi Nicholas, we regret to hear that your recent experience was anything less than exceptional. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (412) 264-3325. We look forward to hearing from you.
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Confirmed Service Customer
Appreciated the quick service and the effort to find coupons to save me money!
Curtis R.
BUTLER
Business Response
Hi Curtis, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I went there for a oil change a state inspection and they where very good. I was in an out in know time
Charles L.
CRESCENT
Business Response
Hi Charles! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
My service advisor, Dave Konn always takes care of me and my vehicles. I appreciate everyone that makes my experience easy from setting up the appointment to the trust worthy speedy service and check out ! Thanks to everyone !
Desiree R.
PITTSBURGH
Business Response
Hello Desiree, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
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Business Response
Hi Dana, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Service Customer
Excellent all arround service from all employees
Ronald M.
ALIQUIPPA
Business Response
Hi Ronald, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
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Business Response
Hi Michael, your satisfaction is our top priority. Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
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Confirmed Service Customer
When I got into my car and started it up the air pressure for my tires was showing on the screen it was 28 28 37 27 which i knew was not good i asked two gentlemen that was working on a car if they had air pressure there so i didn't have to go back inside they gladly helped me but my concern was that on my paper it said fluids and filters and air pressure was checked and obviously the air pressure in my tires was not.
Janice S.
MOON
Business Response
Hi Janice, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Dan Trotter was an excellent salesman! He helped us get the car we wanted and for what we could afford!
Melissa B.
COLUMBIANA
Business Response
Hi Melissa, wow, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!