758 Reviews Found
Business Response
Hi Leslie, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi James, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I live in Tennessee I have never been to your dealership Please contact the person that bought a car from you Thomas Benzenhafer
Amanda B.
ALIQUIPPA
Business Response
Hi Amanda, we regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at (412) 264-3325 at your earliest convenience and we will do our best to resolve this with you.
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Business Response
Hi William, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
It was ok I was told when my car went in and what they were doing to it
Edward B.
MC KEES ROCKS
Business Response
Hello Edward, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
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Confirmed Service Customer
I was welcomed and addressed respectfully. I waited in the appointed place which was comfortable.
James R.
CORAOPOLIS
Business Response
Hi James, thank you so much for your positive comments about Northstar Chevrolet, INC.! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Buying a vehicle from Dave Ging is such a pleasant experience.He is the gold standard for car salesman. North Starr Moon treats you right
Gregory M.
OAKDALE
Business Response
Hi Gregory, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone was friendly. Repairs were done in the quoted time. Car looks great.
Janet M.
BEAVER FALLS
Business Response
Hi Janet, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Service Customer
Took me right in and with in an hour my truck was done
Donna W.
SEWICKLEY
Business Response
Hello Donna, it is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Service Customer
They where great will buy my next truck from them
John H.
CORAOPOLIS
Business Response
Hi John, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The dealership would not back their vehicle products!! I had a defective tire on my $80,000 2022 truck with 17000 miles on it and they told me that there was nothing they would do to fix the issue!! Apparently all they want to do is sell you vehicles and not back them!! I am going to tell as many people as I can how I was treated!! I will never buy another vehicle from this dealership!!
Joseph B.
WASHINGTON
Business Response
Hello Joseph, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (412) 264-3325.
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Confirmed Service Customer
Great service and great mechanics.......Thanks to all......DB
Daniel B.
PITTSBURGH
Business Response
Hi Daniel, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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Business Response
Hello Lisa, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
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Confirmed Service Customer
Everyone is so nice and helpful. They always do a good job working on the car.
Carolyn L.
CORAOPOLIS
Business Response
Hi Carolyn, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
The world needs more Peppi’s what a great salesman. He made the experience great. Very very knowledgeable.
David Q.
JEFFERSON HILLS
Business Response
Hi David, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hello Nichol, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
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Business Response
Hi George! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
got fast service on my vehicle. they washed my vehicle and had it done in short time. thank you
Linda C.
ALIQUIPPA
Business Response
HI Linda, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Salesman met me at the door, understood what I was looking for, and provided me that product. No upsell, no pushiness, complete honesty. Good buying experience
Ryan F.
CORAOPOLIS
Business Response
Hi Ryan, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Hello North Star First, thank you for giving us this opportunity to tell you our FIRST experience with North Star in servicing our Equinox purchased in October 27,2022. We took it in on May 2 2023 for the stated contract in an oil change & tire rotation @ 10:30 on Tuesday provided to us . Estimated wait time..hour or so. We were pleased by the employees that day who came in contact with us. We came home . Within an hour my husband Ray walks in and says " the tires were not rotated"! Ray has been a " gear head" our whole marriage. From transmissions to brakes to water pumps to heater cores etc...he knows the mechanics of vehicles & has superbly maintained our vehicles for 38 years. How did he know that I asked !?..Ray MARKED THE TIRES..simple to Ray..unbeknownst to me. I was absolutely furious !! As a woman knowing not one thing about the mechanics of a car..or anyone for that matter! how did this incident even happen ?! The service was documented as completed but in reality only the oil change was done!? A battle of words between my husband & I that night so the next morning Ray did call & relayed our disappointment to Kenny.He offered to have it come in the next day but we already had a commitment for inspection on May the 10th. Kenny told Ray this matter would be addressed properly until then. So the day of our inspection Jay took care of us & I personally told Jay what had transpired of North Star NOT rotating the tires. Jay knew nothing! Again, another employee told us what the first employee said " it will be addressed" ! We buy the newest vehicle ever for ourselves in our retirement years ..had complete trust in driving a reliable SUV with our extended warranty and our FIRST service offered to us and this happens !!!!! Why ?? !! How can someone check off a service that was NOT performed?!! We are still very unsettled by these actions of an employee. We feel this incident was swept under the rug thus why the poor ratings. Would you not be too ??!! We are nice people but I do have a voice when it comes to being unheard and that is exactly how we feel..unheard..Sure..if Ray wouldn't have marked " the tires we would have never known and that is the scary part! Shame on you North Star..word of mouth to my family & friends has been told to make them aware. Ending my long rant but a well deserved one. Unfortunately we still are committed to our contract for servicing but me personally? um..not the same feelings as when we purchased our Equinox. No hard feelings towards Kenny & Jay at all. Sincerely, Beverly & Ray Hoffman
Beverly H.
PITTSBURGH
Business Response
Hi Beverly, we regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (412) 264-3325 so we can work towards a solution. Thank you and have a great day.