765 Reviews Found
Business Response
Hi Patrick, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
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Business Response
Hello Travis, we want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
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Business Response
Hello Douglas, we're glad to hear you enjoyed your visit. Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
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Business Response
Hi Katherine, it is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
Very pleased with customer the appreciation. The entire staff is very experienced and professional. Kevin Bever knows to get r done!
Richard P.
PITTSBURGH
Business Response
Hello Richard, thank you for sharing your positive experience! We hope you have a great day!
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Business Response
Hi Steve, wow, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!
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Confirmed Service Customer
Dealer customer care from Northstar was prompt and communication action good from their advisor Jay Pitman. Scheduling is easy and soon..Several attempts to remedy a issue with a new truck has failed. Although scheduling was prompt and response to the issue was immediately addressed, the attempts have not solved the issue. A third attempt to rectify the issue has me standing by for a component which is on back order with no "delivery in stock time" to be told other than it could be weeks or month. I cannot hold the dealership responsible for not being able to get a component but rather hold GM themselves responsible for a defective component on a $100,000 truck passed and allowed to leave the factory to be sold at such a high cost..For this price the purchaser should expect excellence in a vehicle rather than issues..Northstar has updated software to a current bulletin on the vehicle available. Still the service from Northstar has been prompt and courteous with what would seem to be attempting to solve the or any issue. I still have faith in this dealership in that they will remedy the issue before I decide to take any alternative recourse which depends upon when the problem is solved..GM customer care has assigned a case number to this but my attempts to communicate to them and the representative who assigned it has been without any response from them.
Mark M.
MOON
Business Response
Hi Mark, we're happy you found our staff to be so supportive during your experience here at Northstar Chevrolet, INC. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Service manager very argumentative. I had to contact the general manager to get the response I thought I deserved. I will not go back there for anything.
Maryann K.
AMBRIDGE
Business Response
Hi Maryann, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to make this up to you. Please contact our manager at (412) 264-3325 so we can make your experience a positive one.
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Business Response
Hello Jessica, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Northstar Chevrolet, INC.
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Confirmed Service Customer
Someone hit my car and the collision department took care of everything. Walked me through everything I needed to do and kept me posted on the progress. They called for a rent a car for me as well. Great service!!!
Christine D.
MOON TOWNSHIP
Business Response
Hi Christine, we're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Carol, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Took my corvette in to have the shocks replaced. Mechanics there did a great job.
Ed C.
PITTSBURGH
Business Response
Hi Ed, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Business Response
Hi Robert, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Work was done within the expected completion timeframe. Associates were great.
David V.
WEXFORD
Business Response
Hi David, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Hi Diettra, thank you so much for your positive comments about Northstar Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Everyone at Northstar are great. I always have excellent service and they always go the extra mile to make me happy.
William H.
PITTSBURGH
Business Response
Hi William! We're so happy we were able to help you out! Until the next time we meet, take care!
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Confirmed Sales Customer
As in the past always painless. Just the way it should be.
Paul F.
BADEN
Business Response
Hi Paul, we appreciate your positive review about your recent experience with us! Thank you again for choosing Northstar Chevrolet, INC. and we hope to see you again.
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Business Response
Jaycee Velemirovich, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Dave in service is excellent! Always very welcoming and really goes the extra mile to meet all of your needs! Give him a raise!
Coleen A.
MOON TOWNSHIP
Business Response
Hi Coleen, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
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Business Response
Hi Louis, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!